WHERE WILL THE ZINE BE SHIPPED FROM?
All orders will be shipped from the USA
WHERE WILL YOU SHIP TO?
We will be shipping worldwide, however, due to mail service restrictions, we will not be able to ship to the following countries:
- Afghanistan
- Belarus
- Brunei Darussalam
- Cuba
- Gaza Strip
- Lebanon
- Syrian Arab Republic
- Yemen
Please note that if you purchase a bundle outside the USA, you may have to pay additional taxes (eg. UK VAT) or postal fees.
These are not included in our shipping price, so please inform yourself about any extra costs with your local customs authority.
WHAT IS THE RATING OF THE ZINE/WHO CAN BUY THE ZINE?
Consanguinity: A Three Clans Zine is an SFW-Only project and rated Teen and Up (the same as the JJK Manga for canon-typical violence, mild blood and weaponry). The zine is completely ship-free and only features platonic relationships. It is recommended for people 16+ but free to be purchased by everyone.
WHEN WILL ORDERS BE SHIPPED?
We estimate between 4-6 months after Pre-Orders close for production and preparation time for all physical orders - although this is subject to change based on any manufacturing delays.
Digital products will be sent via e-mail only AFTER all physical goods have been shipped.
To stay updated on the status of the zine, we advise that you follow us on Instagram and X, where we will post any production updates.
CAN I CHANGE MY ADDRESS?
Once all physical products have arrived and we are ready to start shipping, we will e-mail all customers, and you will have an opportunity to make address changes.
You can also change your address during the production period: for this, please send us an email with your order number, order name and FULL new address. It is important to include ALL these details so that we can successfully locate and edit your order.
CAN I CANCEL OR CHANGE MY ORDER?
Orders can only be cancelled or changed during Pre-Orders. After pre-orders close, we cannot cancel or change any orders
WHAT SHOULD I DO IF MY PARCEL IS LOST OR ARRIVES DAMAGED?
If your parcel seems to be lost in transit, please email us and we will reach out to the shipping company to make a claim. If they can locate and deliver the parcel, YAY! If, for any reason, they cannot, we will either re-ship your items (depending on remaining stock numbers) OR, once the claim comes through, we can refund your order.
If your package arrives and the outside looks damaged, please take a picture of the parcel before you open it in the state it arrived. Please record as you open the package, and if none of the items are damaged, then no further action is needed. However, if there are any damaged items in the package, please send us an email with the video and all images of the outer packaging and damaged items and we will make a claim with the shipping company. Then, we will either re-ship your items (depending on remaining stock numbers) OR, once the claim comes through, we can refund your order.
DO YOU HAVE A QUESTION THAT WASN'T ANSWERED HERE?
You can reach out to us through email and DMs, and we will do our best to help you and answer your questions